Constraint Mapping Session
Why we map first
You want AI working in your business. Start with the map.
Most owners come to me wanting AI to take something off someone's plate, like the proposals or the quotes that sit for a week. That instinct is usually aimed at the right work.
The order is where it goes wrong. An agent needs what a new hire needs: decisions it can check against, and somewhere to hand the work when it's done. In most growing firms, the work they want AI for was never designed. It grew up around the people who carry it.
I call it the third people problem. You know the first two: the wrong person, or the right person in the wrong job. The third is the right person, in the right seat, simply overloaded, because the work that matters most keeps routing through them. A new hire and an AI agent walk into the same pile. It's a design problem, not a people problem.
When the work runs through the same few people, your business can only grow as fast as they can. Admentus redesigns it into a system they own. The mapping session is where that starts.
What happens next
A call, a session, then a proposal
A conversation first. Twenty minutes to see whether there's a real fit. If there is, we spend ninety minutes mapping how the work actually runs, on a shared whiteboard, and sketching where agents fit and where your people stay. There's no charge for either, and you keep the map.
If it's worth doing, I send a proposal for the first piece: one part of the system, built and running in a few weeks. Each piece stands on its own.
Book the 20-minute callStep 1 · Twenty minutes
First, a short call
We talk about what keeps backing up in your business. I'm checking two things: whether a system is really capping the work, and whether whoever signs off on a project like this can join the session.
If there's a fit, we set the session, and I ask for a couple of recent examples of the work and any checklist you already use. Those make the ninety minutes count.
Step 2 · Ninety minutes
Mapping the system
It's a working session with you and the people who run the system day to day. I don't bring slides. We start with the system as it runs today, step by step, with who owns each one. Then we put numbers on it in your terms: hours per step, volume, what the constraint costs you now, and the date or event that makes it urgent. Anything the build has to respect, like compliance or where your data has to live, goes on the board as well.
Then we redraw it twice. First standardized, with the calls and handoffs written down so the steps don't depend on who happens to be there. Then the agentic version: the same steps, with each seat marked as an agent, one of your people, or plain automation. That's usually where someone in the room spots the step everyone forgot.
Step 3 · The map and the proposal
What you walk away with
You leave seeing your system three ways: as it runs today, standardized, and in its agentic version.
The map shows which seats exist. Building each one is the work that follows. If it's worth doing, the proposal plays back what you told me in your own words and specifies the first piece: what it does, the number it should move, who on your side owns it, and what it costs. The rest of the map is listed after it, one piece at a time. The proposal also covers how it's looked after: once the first piece goes live, I keep it running and report the numbers it's accountable for, on terms you see in writing before anything starts.
Each piece takes two to four weeks and ends with something running on real work. Your people own the rules it runs on, so they stop being the ceiling on your growth.
Fit
Who this is for
This is built for you if
- Your firm is profitable, with real clients and delivery that works, usually somewhere between $3M and $50M in revenue. Profitability and complexity matter more than the number.
- At least one system is capping how much work your business can take on.
- You've got a tool in mind already. Most owners do.
- The person who can say yes will be in the session.
It's probably not a fit if
- Your business is still finding product-market fit.
- You've picked the tool and don't want to look at how the work runs underneath it.
The twenty-minute call is where we both find out. If it isn't a fit, I'll say so then.
In Jeff's own words
Who runs the session
I'm Jeff Chastain, founder of Admentus. I've spent twenty-five years in operations and technology, and I've worked with business leaders as an EOS, Scaling Up, and Pinnacle business coach.
Over the years, I've watched a lot of technologies come through that promised to change how businesses grow. AI is the latest one, and the most capable. Like the ones before it, it can't fix a system that was never designed to carry the load. It runs the same problems faster.
Mapping how a business runs underneath the org chart is the same work I've always done. The difference now is what I build from it. It used to become a meeting rhythm. Now it becomes a system that AI agents can run inside.
Questions before you book
. Why is the session free?
Because the map is how we both find out whether there's something worth building. I hold only a few of these each week, so each one gets my full attention. If the honest answer is a simpler fix, that's what you'll hear.
. I just want a specific AI tool built. Why map the whole system?
That's how most owners come in, and it's a reasonable place to start. The map is what makes the tool hold up once it's built: it shows which calls stay with your people and where the agent hands the work back.
Without that, a faster tool breaks in the same place, faster. A business owner once called it "speeding up the mess." With the map, the first piece is often close to what you asked for, built to keep working when volume spikes.
. Who should be in the room?
You, and the people who actually do the work in that system. They know where it stalls better than anyone. If someone else has to approve a project like this, bring them as well, so nobody has to retell it later.
. What if it turns out not to be a fit?
You'll hear it from me straight away, whether that's on the call or at the end of the session. Not every system needs this, and that's where it ends. I won't follow up to change your mind.
The calendar
Start with twenty minutes.
Pick a time below for the first call. If there's a fit, we'll set the ninety-minute session from there.
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